Clare Naunton

Customer Experience & Marketing Director
Clare is an experienced customer experience (CX) leader and is passionate about putting customers at the heart of your business. As the former Chief Customer Officer at National Grid plc, Clare has led complex CX and Employee Experience (EX) Transformation Programmes, delivering 200% ROI for CX initiatives. She has improved NPS by +50 points and EX NPS by +80 points.

Founder & Director

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Founder & Director

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Sales Director

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Customer Experience & Marketing Director

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